DELIVERY DAYS

- Metro Manila: 2-3 Working days + 1 day processing
- Provincial 3-7 Working days + 1 day processing

FEES:
The following fees may apply depending on the amount of total orders and mode of payment:
FREE SHIPPING on orders above 1,000PHP while we can still be generous 😉
+ 100 PHP shipping fee for orders below 1,000PHP
+50 php for Cash on Delivery charge by the courier

1. Choose your Shadies™ here:
https://eyeknowright.com.ph/pages/shop-all-design

2. Click Add to cart
3. Fill up Order Form

4. Choose payment method:
- Cash on Delivery
- Credit/Debit Cards through Paypal
- Paypal
5. Checkout
6. Track your order

Once shipped, please wait for an email or SMS containing your tracking number and instructions on how to track your order. As we use different couriers to optimize efficiency of delivery, there are different tracking websites which you will surely be notified. Sit back, chill, you’ll receive your bad*ss package in no time!

Facebook Messenger: m.me/eyeknowrightshadies

SMS: 0995 230 4744 / 805 5156
Email: sup@eyeknowright.com

LOCATIONS  
Catch us and stay on track by visiting our regular pop-up store schedules and exact locations here:

https://eyeknowright.com.ph/pages/bazaar-schedules

POP-UP WARRANTY
Shadies™ that was bought from pop-up stores can only be replaced in any branch of our pop-up stores and is not eligible for replacement on our website

You are entitled for a 7-day warranty period

Version Alpha Products: 100-day warranty is immediately effective from the date of delivery
Eye Know Right will only issue warranty-grant to the customers who have submitted their incident report form here: https://eyeknowright.com.ph/pages/incidentreport

We are only granting the warranty privilege to manufacturing and delivery issues:

• Damage upon delivery of the courier
• Wrong item received
  
  

These are the instances that the warranty-grant will NOT apply:

• Voluntary damages
• Wear and tear or minimal damages due to daily use
• Scratches on lenses
  
  

CHANGE ITEMS

You just need to file and submit an incident report form here:
https://eyeknowright.com.ph/pages/incidentreport

• You have 30 days to request for a replacement of item/design if and only if the item is not yet used
• The customer requesting for replacement must shoulder the shipping costs back to our Hideout and back to their shipping address
• As long as the product that arrived at the office is undamaged, the replacement item will be immediately shipped back to the customer

Upon thorough investigation, Eye Know Right has the right to approve or disapprove any claims presented.

REPLACEMENT / REFUND POLICY

To file for replacements and/or refunds, please file a request for replacement here:          
https://eyeknowright.com.ph/pages/incidentreport.

Your case will be taken good care of and will be investigated as soon as possible. Rest assured that we are doing our best to solve each customer’s claim.

CANCELLATION

How do I cancel my order?
Please immediately message us here via Facebook Messenger for urgent concerns: m.me/eyeknowrightshadies

          We do follow a "Strictly No Cancellation" policy which will also be displayed prior to checking out. Make sure you have already               decided the item that you want to get before placing the order.

As much as we don’t want to do this to anyone, refusing to accept or negligence to receive the order may result to the following consequences:

• Black listed
• Payment of another shipping fee
• COD will not be available ever for the specific person

We are a proud partner of ChidHope PH organization who have already established various successful projects in reaching out to the underprivileged street-children. We have also seamlessly worked with Streets-To-School, Tropang Lakwatsero, and Raccoon Productions who are continuously spearheading beneficiary events, gigs, and outreach programs to touch the hands of people who greatly need it.

Our past successful projects will never be possible without you, our partners, and our active Eye Know Right residents. Our recent remarkable projects are:

• Kalyeskwela Program by ChildHope Organization that provides education to street-children in various areas in the Philippines. We happily donated school and art materials and helped facilitate the touching activity. We are in constant contact with them for our next big project together. Stay tuned.
  Read now:
  https://eyeknowright.com.ph/pages/a-lesson-learned-from-the-streetchildren-eye-know-right-collaborates-with-child-hope-for-schoolproject
  
  
• Racoon Production’s fundraising event was more than a success as hundreds of people came together to enjoy live music and experience the beauty of art while helping raise funds for the deserving beneficiaries
• Captain Marvel block screening as a fund raiser for Streets-to-School’s beneficiaries
  Watch Eye Know Right's Sponsorship event here:
  https://www.youtube.com/watch?v=QemHJGUY7ME
  
  
• Tropang Lakwatsero’s 2019 outreach program who are braving the rough roads to reach our Mangyan families and their children who, in the first place, should have equal access to the same rights and privileges every kid deserves. Watch out for their powerful outreach coverage coming out soon.

Our past successful projects will never be possible without you, our partners, and our active Eye Know Right residents. Our recent remarkable projects are:

• Kalyeskwela Program by ChildHope Organization that provides education to street-children in various areas in the Philippines. We happily donated school and art materials and helped facilitate the touching activity. We are in constant contact with them for our next big project together. Stay tuned.
• Racoon Production’s fundraising event was more than a success as hundreds of people came together to enjoy live music and experience the beauty of art while helping raise funds for the deserving beneficiaries
• Captain Marvel block screening as a fund raiser for Streets-to-School’s beneficiaries
• Tropang Lakwatsero’s 2019 outreach program who are braving the rough roads to reach our Mangyan families and their children who, in the first place, should have equal access to the same rights and privileges every kid deserves. Watch out for their powerful outreach coverage coming out soon.

DELIVERY DAYS
Metro Manila: 2-3 Working days + 1 day processing
Provincial 3-7 Working days + 1 day processing
FEES
The following fees may apply depending on the amount of total orders and mode of payment:

FREE SHIPPING on orders above 1,000PHP while we can             still be generous 😉
+ 100 PHP shipping fee for orders below 1,000PHP
+50 php for Cash on Delivery charge by the courier

1. Choose your Shadies™ here:
https://eyeknowright.com.ph/pages/shop-all-design

2. Click Add to cart

3. Fill up Order Form

4. Choose payment method:
                 4.1 Cash on Delivery
                4.2 Credit/Debit Cards through Paypal
                4.3 Paypal
5. Checkout
6. Track your order

Once shipped, please wait for an email or SMS containing your tracking number and instructions on how to track your order. As we use different couriers to optimize efficiency of delivery, there are different tracking websites which you will surely be notified. Sit back, chill, you’ll receive your bad*ss package in no time!

Facebook Messenger: m.me/eyeknowrightshadies
SMS: 0995 230 4744 / 805 5156
Email: sup@eyeknowright.com

LOCATIONS  
Catch us and stay on track by visiting our regular pop-up store schedules and exact locations here:

POP-UP WARRANTY
Shadies™ that was bought from pop-up stores can only be replaced in any branch of our pop-up stores and is not eligible for replacement on our website

You are entitled for a 7-day warranty period

Version Alpha Products: 100-day warranty is immediately effective from the date of delivery
Eye Know Right will only issue warranty-grant to the customers who have submitted their incident report form here: https://eyeknowright.com.ph/pages/incidentreport

We are only granting the warranty privilege to manufacturing and delivery issues:

• Damage upon delivery of the courier
• Wrong item received
  
  

These are the instances that the warranty-grant will NOT apply:

• Voluntary damages
• Wear and tear or minimal damages due to daily use
• Scratches on lenses
  
  

CHANGE ITEMS

You just need to file and submit an incident report form here:
https://eyeknowright.com.ph/pages/incidentreport

• You have 30 days to request for a replacement of item/design if and only if the item is not yet used
• The customer requesting for replacement must shoulder the shipping costs back to our Hideout and back to their shipping address
• As long as the product that arrived at the office is undamaged, the replacement item will be immediately shipped back to the customer

Upon thorough investigation, Eye Know Right has the right to approve or disapprove any claims presented.

REPLACEMENT / REFUND POLICY

To file for replacements and/or refunds, please file a request for replacement here:          
https://eyeknowright.com.ph/pages/incidentreport.

Your case will be taken good care of and will be investigated as soon as possible. Rest assured that we are doing our best to solve each customer’s claim.

CANCELLATION

How do I cancel my order?
Please immediately message us here via Facebook Messenger for urgent concerns: m.me/eyeknowrightshadies

We do follow a "Strictly No Cancellation" policy which will also be displayed prior to checking out. Make sure you have already               decided the item that you want to get before placing the order.

As much as we don’t want to do this to anyone, refusing to accept or negligence to receive the order may result to the following consequences:

• Black listed
• Payment of another shipping fee
• COD will not be available ever for the specific person

We are a proud partner of ChidHope PH organization who have already established various successful projects in reaching out to the underprivileged street-children. We have also seamlessly worked with Streets-To-School, Tropang Lakwatsero, and Raccoon Productions who are continuously spearheading beneficiary events, gigs, and outreach programs to touch the hands of people who greatly need it.

Our past successful projects will never be possible without you, our partners, and our active Eye Know Right residents. Our recent remarkable projects are:

• Kalyeskwela Program by ChildHope Organization that provides education to street-children in various areas in the Philippines. We happily donated school and art materials and helped facilitate the touching activity. We are in constant contact with them for our next big project together. Stay tuned.
  Read now:
  https://eyeknowright.com.ph/pages/a-lesson-learned-from-the-streetchildren-eye-know-right-collaborates-with-child-hope-for-schoolproject
  
  
• Racoon Production’s fundraising event was more than a success as hundreds of people came together to enjoy live music and experience the beauty of art while helping raise funds for the deserving beneficiaries
• Captain Marvel block screening as a fund raiser for Streets-to-School’s beneficiaries
  Watch Eye Know Right's Sponsorship event here:
  https://www.youtube.com/watch?v=QemHJGUY7ME
  
  
• Tropang Lakwatsero’s 2019 outreach program who are braving the rough roads to reach our Mangyan families and their children who, in the first place, should have equal access to the same rights and privileges every kid deserves. Watch out for their powerful outreach coverage coming out soon.

Our past successful projects will never be possible without you, our partners, and our active Eye Know Right residents. Our recent remarkable projects are:

• Kalyeskwela Program by ChildHope Organization that provides education to street-children in various areas in the Philippines. We happily donated school and art materials and helped facilitate the touching activity. We are in constant contact with them for our next big project together. Stay tuned.
• Racoon Production’s fundraising event was more than a success as hundreds of people came together to enjoy live music and experience the beauty of art while helping raise funds for the deserving beneficiaries
• Captain Marvel block screening as a fund raiser for Streets-to-School’s beneficiaries
• Tropang Lakwatsero’s 2019 outreach program who are braving the rough roads to reach our Mangyan families and their children who, in the first place, should have equal access to the same rights and privileges every kid deserves. Watch out for their powerful outreach coverage coming out soon.