1. A confirmation letter to acknowledge your orders will be sent to you via email or via SMS if mobile number has been provided.
2. Payment methods via bank deposit/Cebuana/LBC should provide us a clear and complete photo of the receipt/proof of settlement. Kindly email receipts to firstname.lastname@example.org
3. FREE SHIPPING NATIONWIDE will be granted to you if proof of payment is sent to us within 48hrs.
4. Once we have received the payment, an acknowledgement letter and tracking number will be sent to you via email or SMS
5. Once the tracking number is sent, the customer will be equally liable to any loss, damage, and delay caused by the courier.
6. Unless item is mismatched, no return, no exchange policy applies.
7. Shipping day allowance is 2 to 4 days for Manila areas, and 3 to 7 days for provincial areas. 8. Sit back, relax, and enjoy. Your Eye Know Right will be at your doorsteps any time soon!