You will receive a separate shipping notification email to clearly guide you about when to receive your package!

1.1 DELIVERY DAYS - Countdown starts upon receiving a separate shipping notification email:
                1.1.1 Metro Manila: 2-3 Working days + 1 day processing
                1.1.2 Provincial 3-7 Working days + 1 day processing

You will receive a separate shipping notification email to clearly guide you about when to receive your package!
                1.1.3 FEES
                              The following fees may apply depending on the amount of total orders and mode of payment:
                              FREE SHIPPING on orders above 1,000PHP while we can still be generous
                                                      - + 100 PHP shipping fee for orders below 1,000PHP
                                                      - +50 php for Cash on Delivery charge by the courier

Reservations:

LEGAZY® reserved the rights to refuse to exchange the items that have been:

Intentionally defaced or Voluntarily Damaged

Worn used or stretched products

Washed

Have undergone alterations or have been reworked

Without labels or with cut labels

Not a current product line or versions

1. Choose your product, design, color, and size

2. Click Add to cart
3. Fill up our Order Form on the following page

4. Choose payment method:
                 4.1 Cash on Delivery
                4.2 Credit/Debit Cards through Paypal
                4.3 Paypal
5. Checkout
6. Track your order

***Courier may upload the status of the shipment 24-48 hours after shipping

Tracking Number: It can be located in the Fulfillment Update Email / or via SMS
****Screen shot or infographic of the fulfillment update containing the tracking number

1.2.1 Courier Website Tracker

Metro Manila:
            Website: http://sys.courexpress.com/tracking.php
              Mobile Number: +63 998 988 6912| +63 917 839 5561
            Email: md@courexpress.com

Provincial: PAYO CONTACT           
            Website: https://www.lbcexpress.com/track/
             Landline: 1-800-10-8585999

Facebook Messenger: m.me/eyeknowrightshadies
SMS: 0995 230 4744 / 805 5156
Email: sup@eyeknowright.com

Warranty Days: A 30-day policy shall be observed within the period of warranty. Only the manufacturer’s defect shall be valid upon the warranty period.

Claims: Warranty-grant from LEGAZY® will only be available to the customers who will submit their incident report form here: https://eyeknowright.com.ph/pages/incidentreport

Warranty privilege shall be granted to the following issues:

defaced products due to delivery

not including the packaging or BOX

Wrong Item

The customer shall wait within 10 business days for the response of the legal department regarding the issue with the item.

Refunds:

The refund policy shall only be applied to the purchased item with factory defects upon delivery.

60 working days shall be applied for approval by the Management.

The company owns the responsibility to decide whether or not an item contains a factory defect.

Any other fees that may include in your purchase will not be included for the refund.

Exchange:

Exchange of products will only be allowed if the said request does not interfere with " Reservations Policy "

The shipping fee of exchanged products shall be shouldered by the customer Back and Forth. EG: shipping fee to return the product plus(+) the shipping fee of sending the new product that the customer want.

Upon requesting a change of product to a different item with a higher price range, the customer shall be charged the exact price of the new item.

When requesting a change of products with a lower price range, the refund of any amount above the originally purchased product shall not be applied.

The excess payment is allowed to use to purchase another product. Just add the necessary charge if needed.

Hygienic Reasons:

Due to hygiene purposes, LEGAZY® is and will not be accepting returns of any product that have been worn even if it’s for fitting purpose.

LEGAZY® wants to preserve the experience of exclusivity, quality, and comfort for every customer that we ensure that you will wear a product that’s not been worn by other people.

With every purchase of Eye Know Right Shadies™ or LEGAZY^®, 20% of our net proceeds go directly to our School-Project™ funds that enable and activate the movement of our vision. We update our community by posting real-time donation count on both our website and social media accounts to share the good news that will never be possible without the help of those who shopped and helped in changing a street-kid’s life. Keep updated and receive some good news by sticking around.

We are a proud partner of ChidHope PH organization who have already established various successful projects in reaching out to the underprivileged street-children. We have also seamlessly worked with Streets-To-School, Tropang Lakwatsero, and Raccoon Productions who are continuously spearheading beneficiary events, gigs, and outreach programs to touch the hands of people who greatly need it.

Our past successful projects will never be possible without you, our partners, and our active Eye Know Right residents. Our recent remarkable projects are:

• Kalyeskwela Program by ChildHope Organization that provides education to street-children in various areas in the Philippines. We happily donated school and art materials and helped facilitate the touching activity. We are in constant contact with them for our next big project together. Stay tuned.
• Racoon Production’s fundraising event was more than a success as hundreds of people came together to enjoy live music and experience the beauty of art while helping raise funds for the deserving beneficiaries (**insert album link or 1 image from the event)
• Captain Marvel block screening as a fund raiser for Streets-to-School’s beneficiaries (**insert video link of event highlights)
• Tropang Lakwatsero’s 2019 outreach program who are braving the rough roads to reach our Mangyan families and their children who, in the first place, should have equal access to the same rights and privileges every kid deserves. Watch out for their powerful outreach coverage coming out soon.

We are working day and night to establish EKR Hideout as a learning hub for street-children by turning our office into a classroom that provides the complete, most fun productive learning experience. We are more than willing to expand and build strong foundations with our existing partner organizations but we hold no closed-doors to welcome with arms wide open all the potential partnerships that can flourish in the near future. Talk to us if you have anything in mind. Let’s have a beer or something.